Zendesk Apps for IT Support
Bring device and network context directly into your support tickets. No more tab switching.
Our Apps
Asset Sidebar for JAMF
Display Apple device information from JAMF Pro directly in the Zendesk ticket sidebar. See hardware specs, compliance status, and warranty info instantly.
Learn more →Network Sidebar for UniFi
View UniFi access point details based on room number. Perfect for troubleshooting Wi-Fi issues with channel info, client counts, and uplink status.
Learn more →Why Choose RMA Apps?
Secure by Design
Credentials are encrypted and handled through Zendesk's secure proxy. No sensitive data stored on our servers.
Real-Time Data
Information is fetched live from your systems. Always current, never cached or stale.
Built for IT
Designed by IT professionals who understand what support teams actually need to see.